Customer Testimonials

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DealerRater Sep 17, 2021

Thank you for doing a great great service on my SUV! Expenses OK and the price is it was Ok.

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DealerRater Aug 12, 2021

I called for an appointment to have my oil changed and tires rotated and had no problem getting the time I needed. Service and William were great.

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DealerRater Aug 9, 2021

I always have a good experience when bringing my car in to be serviced. William is always friendly and helpful and the service department is quick.

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DealerRater Aug 8, 2021

David was great and will be delivering our brand new suv on Monday. He was very virtuous and kinda. He hung in there while waiting on financing

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DealerRater Jul 15, 2021

They care a lot about their customers. Finance Manager and Car saleman were both amazing with my new car deal. Great dealership hands down. Awesome customer service

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DealerRater Jul 6, 2021

I took my car to get full service this morning and I received excellent service as I set my appointment and also someone came to pick me up I have always had a good experience with this location William I believe his name was very helpful and courteous

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DealerRater Jun 21, 2021

It's a good place to do business with. Not problem getting in to the service dept. Customer service is great.

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DealerRater Jun 13, 2021

Haley Bolden was amazing showing us our options, drive testing and documenting so that we could go home with our new car! Thank you very much! We had a great experience!

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DealerRater May 31, 2021

I was told my son that device was friendly and did a good job on changing the oil and fixing the arm rest and he’s wait was not long

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DealerRater Apr 14, 2021

They are so friendly and i alway save using my Mitsubishi coupons and the work is excellent and they are professional and they take good care of u I will alway briny business here because I trust them they are like family

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DealerRater Apr 11, 2021

Always informative knowledgeable and very friendly always tells me what I need Mr will always take good care of me I'm fast and trustworthy

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DealerRater Mar 26, 2021

My sales representative was Nisa H , she was very professional and knowledgeable, a pleasure to work with , I would recommend her to anyone in the market for a vehicle

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DealerRater Mar 26, 2021

NISA HEARNS was very knowledgeable and detailed about the vehicle I purchased! She went above and beyond to make sure I got what I wanted! She's AWESOME

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DealerRater Jan 26, 2021

These guys are the best. Went to another dealer first. They got me approved alright,at a higher interest rate that I was already paying! Don Herring’s finance department actually worked for me and got me a great deal! Instead of getting a used car I got a new one.

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DealerRater Jan 13, 2021

Nisah was a great help to find a car that suited my budget and she offered me and my father drink since it was cold outside as an alternative she had water for non-coffee drinkers. I greatly appreciate the service and all the other representatives and salespeople were awesome and courteous also

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DealerRater Jan 11, 2021

Went in to purchase a vehicle as an early birthday present to myself and had one of the best experiences ever! My salesman David was at the front door when I arrived and last to leave after all sales were done with keys in hand! He is very professional and knows what he’s doing, and most important he listened to me and didn’t try to just sell me anything. We went through all of the inventory, but when it came down to what I visioned and asked for he did not fail on the deliverance. David went above ...

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DealerRater Jan 6, 2021

The entire staff at Don Herring Mitsubishi Dallas is Over-The-Top when it comes to customer service and the buying experience. Even the Porter made me feel like family! Haley Bolden is very knowledgeable, professional, and above all else, patient. Thanks to the entire staff for a great buying experience.

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DealerRater Jan 6, 2021

All I can say is WONDERFUL CUSTOMER SERVICE!!! They left me very satisfied and wouldn’t stop until I was satisfied. I love my car

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DealerRater Jan 3, 2021

The whole staff was very nice professional and helpful!!! I was greeted by Ms Nisa she was very helpful and did most of our paper work very Quick no matter what your credit look like they will definitely work with you this the best place I would recommend you to go too!!!

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DealerRater Dec 24, 2020

Friendly, helpful and knowledgeable staff. Nisa was salesperson and she was great, she went above and beyond to make sure I was happy with my purchase

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DealerRater Dec 20, 2020

Kenzi helped me get the car of my dreams with the limited funds that I had. The whole dealership is amazing and they help you understand exactly whats going on. They are great for first time buyers!!

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DealerRater Dec 18, 2020

If you are looking for a quality vehicle and expecting respectful quality service and friendly atmosphere Don Herring Mitsubishi is definitely the place to go and Kenzi is top notch. I think I found my car buying home.

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DealerRater Dec 13, 2020

The dealership was so clean and well kept up. The salesperson was so kind and so sweet they greet you at the door with a smile. They get 2 thumbs up from me.

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DealerRater Dec 12, 2020

DON HERRING MITSUBISHI DALLAS has the best customer service anyone could ask for. DAVID helped me with my purchase by online and by phone and even brought the vehicle to my workplace to make sure it was what I wanted. DAVID and the rest of the team there are in the business of helping people into vehicles they want and not pushed into something or wasting customers time. DON HERRING MITSUBISHI DALLAS is the location to go with the staff willing to go the distance to help. Thanks DAVID!!!

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DealerRater Dec 8, 2020

The process of buying a car at Don Herring was remarkably pleasant everyone was so personable and friendly and Nisa Hearns was the best person to deal with.

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DealerRater Dec 3, 2020

OMG I loved my experience with Kenzi at Don Herring Mitsubishi in Dallas. She showed me exactly what I asked for and I found my new baby!! Kenzi was awesome to work with and everyone at the dealership was friendly. Ben who does the finance paperwork was also great. I’ll continue to use her in the future.

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DealerRater Dec 3, 2020

I was needing the car so that I can make sure I can get back and forth to work or for my family and Kenzie took care of my paperwork got us in a great car and a payment we could afford and we didn't spend all day up there I'm really glad I got a hold of y'all

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DealerRater Nov 22, 2020

Nisa made the process so easy for us. We were able to get a car a great rate even with our challenged credit due to credit consolidation. She was able to get us into a 2020 new outlander suv. Again great place to get a car at. Made our day. See Nisa for a car. She’ll work to get you what you need and work with your budget and credit. The credit amnesty program is legit and fair. They will not give you a rediculous rate and would buy another from them again.

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DealerRater Nov 3, 2020

Best car buying experience ever! Nisa and Ben ROCK!!!!! Amazing she literally picked out my Perfect vehicle and I drove off in it! Thank You

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DealerRater Nov 1, 2020

We really had a great experience at Don Herring. Kenzi really made the process non stressful I will definitely be a return customer. Thank you

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DealerRater Oct 31, 2020

The wait time was acceptable. I got help as soon as I walked through the door. I just wish my payments could’ve been a little lower but it’s acceptable

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DealerRater Oct 30, 2020

We are 100% satisfied with our service. My husband and I both got cars last night and I am so satisfied with my brand new 2020 Red Mitsubishi Outlander Sport. Its perfect!!! The customer service was on point!!! Thank you Nisa for everything!!!

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DealerRater Oct 29, 2020

100% Satisfied Customer... thank yall so much. I love my new 2020 Black Edition Mitsubish Outlander Sport.. it was worth the 4hrs drive... I would do it again in a heart beat..

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DealerRater Oct 27, 2020

One of the easiest car buying experiences I have ever had. Nisa was friendly and attentive to our needs. I would highly recommend her to anyone looking to buy a car.

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DealerRater Oct 19, 2020

They were great in working with me they had excellent customer service I love the car they I have the explained everything to very detailed

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DealerRater Oct 28, 2019

When I walked into the dealership I wasn't expecting that I would driving off with a car I was only going to inquire about their sales the Associates at the dealership are so great, they worked a deal with me and I was able to trade in my old car and purchase a new car may God continue to bless the people that work at this dealership and may they continue to help everyone that come in

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DealerRater Oct 27, 2019

They do whatever it takes to make sure the customer gets the best deal & they go above & beyond to make sure they can not only get the customer riding but in a car that the customer really love!

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DealerRater Oct 12, 2019

Each visit is always excellent. I’m always treated with respect. The entire staff is warm and friendly. Atmosphere is always inviting. Everyone is always willing to assist you with whatever you need.

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DealerRater Oct 10, 2019

My experience was great, they was up front with me about everything. They didn't give me the run-around. Im really enjoying my new Outlander Sport. I highly recommend Don Herring

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DealerRater Oct 5, 2019

He was very pleasant, courteous and helpful. Made me feel comfortable. Was right there as I pulled up, I didn’t have to wait. Overall his service was pleasant. I would ask for him whenever I come in to get work done on my vehicle.

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DealerRater Sep 29, 2019

It was an awesome experience and Juanita R was very helpful and helped with any questions I had. She me approved 4hrs later. Happy customer

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DealerRater Sep 28, 2019

The staff is always friendly, professional, and caring. The location is always clean. The staff goes above and beyond. I'm thankful for this wonderful service!

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DealerRater Sep 10, 2019

Great service, friendly staff,made me feel very comfortable.They work as a team very quickly .McKenzie was very patient she made me very comfortable purchasing a vehicle

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DealerRater Sep 8, 2019

I always receive great service. Everyone is always willing to assist with a smile. The service department always go the extra mile and in helping servicing my car.

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DealerRater Aug 17, 2019

I needed to switch from driving a large SUV to driving a smaller one. The Outlander was a perfect choice. I had planned to buy used, but ended up with a brand new choice. I travel to different schools daily. The Outlander is perfect for that. Nisa was my salesperson and she was awesome in helping me find something within in my budget and the monthly payment I wanted. I highly recommend Don Herring Mistsubishi.

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DealerRater Aug 10, 2019

I want to say that Nisa Hearns went beyond her customer service she made sure to get me intoba new car she wheel and dealed for me. She was not going to let me leave that lot without being a satisfied customer. Additonally the whole staff was exceptional made this sale happen. Came out a happy owner of a new 2019 outlander sportage! If you looking for a new car and a hard working staff look no further! Also Ruben and Ben are Amazing as well!

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DealerRater Aug 3, 2019

Great place to buy a car I would tell everyone to come there. Samantha was so nice she explained everything to me. She was such a great sell man

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DealerRater Jul 7, 2019

They listen and take the time to do what’s best for the customer. Don Herring dealership doesn’t take short cuts. They do the job well and I’m comfortable referring them.

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DealerRater Jun 5, 2019

Good service Good time management Good and clean waiting area Good and professional and polite courteous respectable staff always greet you with a smile. Also a good job cleaning vehicle after service.

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DealerRater May 3, 2019

My experience has always been great. Don Herring dealership has a service dept staff that puts my mind at ease every time. They' re proud of their work and they genuinely care about my Outlander. Kevin Rogers and staff also respect my time. I thank God for them.

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DealerRater Apr 1, 2019

They have a great staff. Samantha is a wonderful sales lady. They reasonable prices, and they work with you to help you get your vehicle.

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DealerRater Sep 4, 2018

Shawnda was very knowledgeable and helpful to get me into the perfect vehicle for my needs. Thanks for the great service! Thank you, Al G.

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DealerRater Aug 7, 2018

I went to trade my car in for a new Mitsubishi outlander. The saleslady Samantha J C gave me a good trade in value and I was able to get a new car at a payment I can afford. Awesome sales reps, service and the car has the best A/C for our Texas heat. Thank you all for your help and great service. Carmen L

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DealerRater Dec 30, 2013

Walked in and we were greeted by several very polite salesmen, we were turned over to Craig and took a test drive and bought the Outlander Sport!! Love the car!!

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DealerRater Feb 19, 2011

The sales staff and management staff were very nice and made us feel comfortable. It was just a great experience from the time we took that wonderful test drive all the way to the financing department. To bad not all other dealerships are like this one. THANKS!!!!!

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DealerRater Jul 31, 2010

I was a customer of Herring Mitsubishi from the day I bought my 2002 Diamante in January of 2003 until this past April (2010) when I bought a Nissan Maxima, and although I already knew how great Herring's service department is, it wasn't fully driven home until I had to start dealing with Nissan's. OMG the contrast is so extreme it's ridiculous. With Nissan (Don Davis), you can't get anyone on the phone to make an appointment (I was on hold for 10 minutes before I realized I was STILL holding and hung up). When you make an appointment ...

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